Caregiver Portal: Real-time trip information, tracking, convenience, peace of mind!

10 September 2026
07:19pm

River Valley Transit now offers Caregiver Portal for ADA paratransit, Dial-A-Ride and XtraMile riders. 

Whether you are a family member supporting a loved one or a staff member managing a team, Via’s Caregiver Portal makes it easy to stay informed and connected.

Designated caregivers can view and cancel trips as well as get real-time trip information from 30 minutes before pick-up until the ride is complete, allowing you to see when they have arrived for your peace of mind. You can register here and learn more about the Caregiver Portal and how it works