XtraMile
Ride Sharing for the Rest of Us.
XtraMile is a ride sharing service that anyone can use to get around. Our shuttle bus picks you up and takes you where you need to go. Download the app, request a ride and go! $1.75 a ride — pay through the app or with cash when boarding.
Service Areas
XtraMile operates in the following service areas. Click your service area to find out days and hours of operation, where you can go, and more.
XtraMile Shoreline
Shoreline Service Info
XtraMile East Hampton
East Hampton Service Info
Madison & Guilford
Madison & Guilford Service Info
Frequently Asked Questions
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How do I install the app?
You can install the app on your smartphone or tablet.
Get the app:
Then, follow the instructions for setting up an account. Once your account is setup you can schedule your ride through the app. The app will show you the estimated time of arrival and where the shuttle bus is on a map and more! Typically, you can get a ride within 20 minutes.
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What if I don’t have smartphone?
No problem. Just call us to schedule your ride or you can book your ride online from a computer.
Or call us at 860-510-0429.
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Where does XtraMile stop?
XtraMile offers a mix of curb-to-curb and designated stops. XtraMile does not pull into driveways. In most areas, we will stop at the curb of your requested stop location. In some areas, we have designated stops to avoid confusion or for safety. On dead-end roads, we may require you to meet us at the nearest area we can safely access. When you book your trip, you will get directed to the nearest stop, if necessary.
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How do I schedule a ride?
There are three ways to schedule a ride:
- Through the app on your smartphone or tablet
- By calling us at 860-510-0429
- Online from a computer
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Can I book a ride for a certain time?
Yes! Just select the time you need through the app or let us know your appointment time when scheduling. Be sure you are ready to go at the scheduled time, as the bus will only wait up to 2 minutes for you to board.
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Can I book a ride in advance?
Yes. The app allows booking up to one week in advance. Be sure you are ready to go at the scheduled time, as the bus will only wait up to 2 minutes for you to board.
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Who can ride?
Everyone! As long as your trip starts and ends in an XtraMile service area, you can ride.
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Where does XtraMile operate?
There are four service areas. Anyone can get a ride with each of the four service areas. You can get more information about each service area by clicking on the links, below:
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Are bags, strollers and shopping carts permitted?
Limit bags, groceries, personal items, to what you can carry on when you board. Keep items in your lap or on the floor by your feet and keep the aisle clear. Strollers and folding shopping carts are welcome on RVT vehicles. Please empty and fold the stroller or cart prior to the bus arrival. Store the stroller or cart in the seating area with you, keeping clear of aisles and doorways. While we are happy to utilize the ramp or lift for you to board with your stroller or cart, we cannot use the ramp to lift your stroller or cart unattended.
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Can people with a disability or a special mobility need get a ride?
Yes. Our shuttle buses are equipped with wheelchair lifts and drivers are trained at helping people with disabilities.
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What assistance do drivers provide?
Our drivers will assist people with disabilities in boarding the bus and with their mobility devices from the curb upon request. They do not provide assistance with bags, shopping carts or other items that are not mobility devices.
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Who operates XtraMile?
XtraMile is operated by River Valley Transit and is made possible through funding from the the Federal Transportation Administration, the State of Connecticut Department of Transportation, and local funding sources.